diff --git a/freqtrade/exchange/exchange.py b/freqtrade/exchange/exchange.py
index 384ec1fb7..01e84c06e 100644
--- a/freqtrade/exchange/exchange.py
+++ b/freqtrade/exchange/exchange.py
@@ -278,7 +278,15 @@ class Exchange:
                 raise OperationalException(
                     f'Pair {pair} is not available on {self.name}. '
                     f'Please remove {pair} from your whitelist.')
-            elif self.markets[pair].get('info', {}).get('IsRestricted', False):
+
+                # From ccxt Documentation:
+                # markets.info: An associative array of non-common market properties,
+                # including fees, rates, limits and other general market information.
+                # The internal info array is different for each particular market,
+                # its contents depend on the exchange.
+                # It can also be a string or similar ... so we need to verify that first.
+            elif (isinstance(self.markets[pair].get('info', None), dict)
+                  and self.markets[pair].get('info', {}).get('IsRestricted', False)):
                 # Warn users about restricted pairs in whitelist.
                 # We cannot determine reliably if Users are affected.
                 logger.warning(f"Pair {pair} is restricted for some users on this exchange."
diff --git a/tests/exchange/test_exchange.py b/tests/exchange/test_exchange.py
index 8f335c16b..2f95e4e01 100644
--- a/tests/exchange/test_exchange.py
+++ b/tests/exchange/test_exchange.py
@@ -363,8 +363,9 @@ def test_validate_pairs_exception(default_conf, mocker, caplog):
 def test_validate_pairs_restricted(default_conf, mocker, caplog):
     api_mock = MagicMock()
     type(api_mock).markets = PropertyMock(return_value={
-        'ETH/BTC': {}, 'LTC/BTC': {}, 'NEO/BTC': {},
-        'XRP/BTC': {'info': {'IsRestricted': True}}
+        'ETH/BTC': {}, 'LTC/BTC': {},
+        'XRP/BTC': {'info': {'IsRestricted': True}},
+        'NEO/BTC': {'info': 'TestString'},  # info can also be a string ...
     })
     mocker.patch('freqtrade.exchange.Exchange._init_ccxt', MagicMock(return_value=api_mock))
     mocker.patch('freqtrade.exchange.Exchange.validate_timeframes', MagicMock())